Medical Transportation
Safe, reliable transport to medical appointments, dialysis, and hospital discharges across California.
What is Medical Transportation?
Many patients need assistance getting to medical appointments, dialysis treatments, or hospital discharges. Patient Path Hub coordinates non-emergency medical transportation (NEMT) including wheelchair-accessible vehicles and stretcher transport when needed.
Our transportation partners are trained in patient handling, HIPAA compliance, and the special needs of elderly and disabled riders.
Who Medical Transportation is for
This type of care is recommended for patients who meet the following criteria. Our coordinators can help determine eligibility based on your specific situation.
- Patient needs transportation to a medical appointment or facility
- Patient requires wheelchair or stretcher transport
- Patient cannot safely use standard transportation
- Insurance or Medicaid coverage may apply (varies by plan)
Benefits of Medical Transportation
How this service supports better outcomes, comfort, and peace of mind for patients and families.
Wheelchair Accessible
Vehicles equipped for wheelchairs, walkers, and stretchers.
Trained Drivers
Drivers trained in patient handling and emergency response.
Reliable Scheduling
On-time pickup and drop-off for appointments and recurring treatments.
Guidance for families
Making care decisions can feel overwhelming. Here’s what to keep in mind when considering medical transportation.
Ask about insurance coverage
Medicare, Medi-Cal, and many private plans cover medical transportation, but coverage details vary. Our coordinators can help you understand what your plan may cover before care begins.
Prepare questions in advance
Before meeting with a provider, write down your questions about the care plan, schedule, what to expect, and how to reach the care team. Our coordinators can help you build this list.
You’re not alone in this
Patient Path Hub stays involved throughout the care transition — we’re here to answer questions, address concerns, and help adjust the care plan as needs change.
Frequently Asked Questions
Common questions about medical transportation coordination through Patient Path Hub.
Do you provide emergency transportation?
No. For medical emergencies, call 911. We provide non-emergency medical transportation only.
Is transportation covered by insurance?
Many insurance plans, including Medi-Cal, cover non-emergency medical transportation when medically necessary.
Can I book recurring rides for dialysis?
Yes. We coordinate recurring transportation schedules for dialysis, chemotherapy, and other ongoing treatments.
Can a family member ride along?
Yes. Family members and caregivers can accompany the patient at no additional charge.
How far in advance do I need to book?
We recommend booking at least 24-48 hours in advance, though same-day service is often available.
Related Services
Patients who need medical transportation may also benefit from these coordinated services.
Dialysis
Comprehensive dialysis coordination including in-center, home dialysis, and peritoneal dialysis support.
Learn moreHome Health
Skilled nursing, therapy, and support delivered safely at home after illness, injury, or hospitalization.
Learn moreCaregivers
Compassionate, trained caregivers to assist with daily living and provide family respite.
Learn moreReady to request Medical Transportation?
Our care coordinators are here to help you navigate next steps. Submit a referral or talk with us directly.