Patient Path Hub — Connecting Patients. Empowering Lives.
For Patients & Families

We'll help you find the right care for your loved one.

Navigating post-acute care is overwhelming. We make it simple. One call or search connects you to California's largest vetted provider network — and a dedicated care coordinator who guides you through every step, at no cost.

Free for familiesPersonal coordinator58 California counties
Quick Answers

Common questions from families

Real answers to the questions families ask most — from care types to costs to how long placement takes.

What type of care does my loved one need?

Start with the care finder tool — answer a few questions about your loved one's needs, mobility, and medical conditions, and we'll recommend the right level of care. You can also call (800) 728-4482 to speak with a care coordinator who can help assess the situation and explain your options.

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How do I know if a facility is good quality?

Search our provider directory to see verified providers in your area. Every provider in our network has been vetted — license verified, accreditation checked, and quality history reviewed. You can also compare providers side-by-side to see services, insurance accepted, and specialties.

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Who pays for post-acute care?

Coverage depends on the type of care and your loved one's insurance. Medicare covers skilled nursing and home health under specific conditions. Medi-Cal covers long-term care for eligible Californians. VA benefits may cover care for veterans. Use our insurance matching tool to find providers who accept your plan.

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How quickly can my loved one get placed?

Most families receive provider options within hours of submitting a referral. Urgent placements are prioritized and can often be confirmed same-day. Our care coordinators handle the entire process — provider matching, insurance verification, and admission coordination — so you don't have to make dozens of calls.

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You're not alone in this

Every family who comes to Patient Path Hub gets a dedicated care coordinator — a real person who knows your situation, explains your options, and handles the logistics. No call centers. No automated menus. No cost.

One person, start to finish

Your coordinator stays with you through the entire process — from understanding your needs to confirming placement.

Same-day response

Most families hear back with provider options within hours. Urgent needs are prioritized and can often be confirmed same-day.

Only vetted providers

Every provider in our network has been verified, credentialed, and quality-checked. No unvetted listings. No surprises.

Ready to find the right care?

Start with our care finder, search the provider directory, or call a coordinator. Everything is free for families — always.